JSIT — IT Support & Cloud

What "IT support" actually means here

Three ways we run your stack.

Managed cloud

Hybrid cloud architecture with Kubernetes and Terraform IaC. Backups tested monthly, DR drills quarterly. Reduced cost, faster deploys, 99.5% SLA in writing.

Computer repair & custom builds

Virus removal, screen replacements, full rebuilds, and custom workstation specifications for creative and engineering teams. Walk-in or on-site visits available.

Agentic-AI workflows

Custom LLM-agent pipelines that handle email triage, document review, and support ticketing. Your data stays on your infrastructure — not a third-party SaaS platform.

From first call to fully monitored

How we onboard your stack.

W1

Audit

Days 1–3

Full asset inventory, network topology map, current vendor contracts, and a risk surface report.

W2

Architecture

Days 4–7

Cloud migration path, hybrid design, security baseline, and a fixed-scope statement of work.

W3

Deploy

Days 8–21

Cloud migration executed, backup system activated, monitoring tooling deployed, NOC onboarded to your environment.

W4

Harden

Days 22–30

MFA enforced everywhere, firewall rules audited, least-privilege policies applied, patch cadence established.

W5

Monitor

Ongoing

24/7 NOC alerting, weekly status report, monthly metrics review, quarterly DR drill — every month, forever.

        
        infra.health · client=acme-corp · NOC — all systems
      
$ jsit infra --health --client=acme-corp┌─ Cloud (AWS us-east-1) ── 99.97% uptime ─── ✓ nominal├─ Kubernetes cluster ───── 14/14 nodes ────── ✓ healthy├─ Backup last run ──────── 06:00 UTC today ── ✓ verified├─ DR recovery test ─────── 12 Jun 2026 ────── ✓ RTO 2h 14m — passed├─ Patch status ─────────── 47/47 servers ──── ⚠ 2 pending reboot├─ MFA coverage ─────────── 31/31 accounts ─── ✓ 100%├─ AI agent pipelines ───── 3 active ─────────── ✓ 2,841 tasks processed today└─ Open incidents ────────── 0 critical ──────── ✓ clear › next action patch.schedule("reboot", servers=[14,22], window="Sun 02:00")

What's in every managed contract

No hidden exclusions.

Reduced storage & server cost. Custom-designed hybrid, public, and private cloud — right-sized to what you actually run, not a template tier.
Centralized control plane. One dashboard for every app, server, and container you operate. No more scattered vendor portals.
Backup & disaster recovery. Tested monthly, audited quarterly. Recovery time objective under 4 hours, in writing, with credit if we miss it.
Security baked in from day one. Encryption at rest and in transit, MFA on every account, least-privilege by default — not bolted on after the fact.
Compliance support. If you're regulated — HIPAA, PCI, SOC 2 — we hand the auditor exactly what they need, already formatted.
99.5% SLA, publicly posted. Paid out in service credits when we miss it. One engineer, one phone number, 24/7 — the same person who built it answers.

Ready to stop being your own IT department?

30-minute scoping call with the engineer who'd run your stack. We map what you have, what you need, and what it costs — no SDR, no slide deck.

Book Consult